Patient Educator - Ophthalmology experience preferred, no weekends, full benefits
Core
Patient Educator interfaces between prospective patients and medical staff to provide screenings, balanced education, and counseling regarding cataract and refractive surgery options, including intraocular lens (ATIOL) benefits, costs, and payment plans.
Role type
Patient Educator (Ophthalmology)
Builds
Patient education programs and ATIOL sales support
Domain
Healthcare / Ophthalmology
Deliverable
client delivery
Required skills
Patient counseling, surgical procedure explanation, financial counseling, data entry, relationship management, HIPAA compliance, multi-channel communication
Preferred skills
Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT), insurance experience, financial counseling experience
Technologies
Microsoft Excel, Word, PowerPoint, Outlook, Rendia
Responsibilities
Provide in-person or virtual screenings and counseling on surgery benefits and options; Discuss vision goals, daily living activities, and eye anatomy; Explain lens/package options, pricing, and financing; Serve as liaison between patients and physicians to communicate goals and history; Assist in practice development of ATIOL Program including marketing and data compilation; Manage patient flow and follow up with non-closed leads.
Seniority
Entry-level to Junior