Email Operations Manager
Core
Own the infrastructure that keeps ZoomInfo's enterprise email delivery fast, trusted, and secure, acting as the technical backbone for sending domains, authentication records, and mail routing decisions.
Role type
Senior IC email infrastructure engineer
Builds
Enterprise email delivery systems, authentication controls, and monitoring workflows
Domain
Email infrastructure and deliverability
Deliverable
infrastructure
Required skills
email infrastructure ownership, Google Workspace administration, DNS management, email authentication (SPF/DKIM/DMARC), SMTP, mail flow, reputation management, bounce handling, deliverability troubleshooting, API integration, data analysis
Preferred skills
AI tool application, enterprise environment experience, Proofpoint administration, Snowflake/BigQuery proficiency
Technologies
Google Workspace, DNS, SPF, DKIM, DMARC, SMTP, Jira, Slack, Proofpoint, Snowflake, BigQuery
Responsibilities
Configure and maintain enterprise email infrastructure including sending domains, mail routing, relays, IPs, and vendor integrations; manage sender authority and authentication controls; partner with deliverability specialists to monitor signals and lead root cause analysis; collaborate with Security, IT, and DevOps on new mail stream setups and migrations; improve monitoring and reporting through automation; prioritize incoming email-infrastructure requests; coordinate technical changes across teams.
Seniority
Senior, hands-on IC