Data Analyst II
Core
Build scalable dashboards and reports to enable data-driven decision-making and provide leadership visibility into business-critical KPIs for Post Sales, Customer Support, and Sales Engineering functions.
Role type
Senior IC data analyst (dashboards & analysis)
Builds
Interactive dashboards and automated reporting solutions
Domain
SaaS / Transportation and logistics / Fleet management
Deliverable
dashboards & analysis
Required skills
SQL, Salesforce reporting, HEX, Retool, Python, R, data visualization, KPI definition, data governance
Preferred skills
HEX or Retool expertise, experience supporting Customer Support or Sales Engineering organizations
Technologies
HEX, Retool, Salesforce, Python, R
Responsibilities
Design and maintain interactive dashboards using HEX, Retool, and Salesforce; Write advanced SQL queries to extract and analyze large datasets; Partner with stakeholders to translate business needs into data requirements; Drive data consistency and accuracy across reporting platforms; Provide deep-dive analyses to identify trends and process improvements; Collaborate with data engineering and BI teams on data sources and definitions.
