Clinic Manager
Core
Manage and oversee clinical staff processes for ophthalmic technicians to support ophthalmologists in patient care and surgical procedures.
Role type
Senior clinical operations manager (ophthalmology)
Builds
Efficient patient care workflows and surgical support operations
Domain
Healthcare / Ophthalmology
Required skills
Clinical team leadership, process management, patient communication, EMR documentation, medication management, regulatory compliance (HIPAA/OSHA), staff training, scheduling coordination
Preferred skills
PACS system experience, Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification
Technologies
EMR, PACS
Responsibilities
Lead functional teams in providing exceptional customer service during patient encounters; Provide operational leadership to staff supporting ophthalmologists in office visits and surgical procedures; Ensure accurate submission of prescribed medications and refills to pharmacies; Ensure timely process flow for visual fields, Biometry, refractions, OCT, and Topography testing; Oversee patient communication regarding follow-up care and post-op procedures; Maintain sanitary use of equipment throughout care visits; Assist in staff development plans and performance evaluations; Manage prior authorizations, doctor schedules, and referral correspondence; Enforce HIPAA and OSHA standards among team members
Seniority
Senior, hands-on IC
