Repair Operations Lead
Core
Lead day-to-day service operations for an autonomous vehicle (AV) fleet depot, managing a team of repair coordinators and overseeing a third-party technical partner to ensure fleet availability and safety.
Role type
Senior IC operations lead (people management focus)
Builds
AV fleet maintenance and repair infrastructure
Domain
Autonomous vehicles / Fleet management
Required skills
Team leadership, performance management, vendor/partner relationship management, workflow optimization, root cause analysis, safety compliance, inventory management, strategic planning
Preferred skills
Service advisor or service drive experience, experience managing third-party technical teams
Technologies
Partner fleet management systems, Learning management systems, EHS compliance tools
Responsibilities
Manage and optimize repair workflows across technician teams; Conduct regular performance reviews and development planning for technical staff; Monitor and improve key metrics including Mean Time to Recovery and Vehicle Turnaround Time; Oversee parts inventory levels and supply chain coordination; Ensure all maintenance activities comply with EHS and regulatory requirements; Lead root cause analysis for technical issues and implement corrective actions.
Seniority
Senior, hands-on IC