E-commerce Operations Coordinator - Weekends Req

Latin AmericaRemoteFull-time2026-09-23 → 2026-11-10

Remote

Core

Manage daily online operations for Rebag's e-commerce platform and third-party marketplaces, handling orders, fraud reviews, and customer escalations.

Role type

E-commerce Operations Coordinator

Builds

Rebag.com and third-party marketplace listings and order fulfillment

Domain

Luxury e-commerce / Second-hand market

Required skills

Order processing, fraud review, marketplace listing management, cross-functional collaboration, process improvement, audit support, TikTok Live coordination, multi-tasking

Preferred skills

Shopify Plus, Zendesk, TikTok Shop, Vestiaire, eBay, Amazon Seller Central

Technologies

Shopify Plus, Zendesk, TikTok Shop, Vestiaire, eBay, Amazon Seller Central

Responsibilities

Oversee order processing including cancellations and refunds; manage escalated customer support cases; troubleshoot shipping delays and operational issues; perform fraud reviews on flagged orders; create and upload marketplace listings; oversee third-party marketplace questions; perform daily backend order status checks; assist with audit requests; manage e-commerce projects for continuous improvement; assist with TikTok Live product sets and discount creation.

Seniority

Junior, hands-on IC

About Rebag

Rebag is actively seeking a Store Bar Lead focused on delivering a best-in-class experience to every client looking at selling their once-loved item working out of our Brickell retail store. This client-focused role involves efficiently advising, educating, processing customers' products, and assisting customers. Candidates are responsible for providing an elevated customer experience to confidently interact and engage with customers. This is a true start-up sales environment that is led by ground-breaking technology.