Assistant Store Manager - Sherman Oaks
Core
Drive sustainability in the fashion industry by building rapport, capturing leads, and converting customers through a charismatic presentation of luxury resale products.
Role type
Assistant Store Manager (Sales & Operations)
Builds
In-store sales and trade experiences for luxury handbags and accessories
Domain
Luxury retail / Secondary market fashion
Deliverable
product features
Required skills
Sales conversion, customer relationship building, team leadership, CRM management, operational coordination, product knowledge, objection handling
Preferred skills
Passion for fashion and sustainability, tech savviness, ability to present industry case studies
Technologies
CRM systems
Responsibilities
Welcome customers and educate them on the resale process; Identify and overcome customer objections regarding pricing and financing; Coordinate seller transactions and final payments; Lead the sales team to achieve monthly quotas; Assist in developing team knowledge and in-store experience; Ensure opening/closing procedures and transaction processing standards are met.
Seniority
Mid-level, hands-on IC