Assistant Office Manager
Core
Support the Office Manager in daily operations, patient experience, and team coordination within a multi-specialty eye care network.
Role type
Assistant Office Manager (Healthcare Operations)
Builds
Patient care workflow and office administrative processes
Domain
Healthcare / Ophthalmology
Deliverable
product features
Required skills
Office operations management, team coaching, policy enforcement, inventory management, patient relations, Microsoft Office proficiency
Preferred skills
Medical office experience, leadership experience, ABO/NCLE certifications
Responsibilities
Execute Total Patient Experience (TPE) initiatives, develop relationships with ophthalmologists/optometrists, assist with office flow and supply inventory, handle team member and patient inquiries in the Office Manager's absence, enforce corporate policies and procedures
Seniority
Entry-level to Junior, hands-on IC