Soho Full Time Keyholder
Core
Lead the sales floor as Manager on Duty, coaching the team, delivering exceptional customer experiences, and executing daily operational priorities to support store sales and KPI goals.
Role type
Senior retail floor leader (Keyholder/Manager on Duty)
Builds
Customer relationships, team performance, and store operational efficiency
Domain
Retail (Home goods, interiors, lifestyle)
Deliverable
product features
Required skills
supervisory experience, sales instincts, customer service, team coaching, operational execution, inventory management, visual merchandising, problem-solving
Preferred skills
home/interiors/lifestyle retail experience, visual merchandising eye, POS/inventory system proficiency
Responsibilities
Lead the sales floor and set shift priorities, coach team on selling behaviors and product knowledge, support store sales and KPI goals, execute operational priorities (timekeeping, inventory, compliance), maintain visual merchandising standards, resolve customer concerns, share insights with leadership, support local events.
Seniority
Mid-level, hands-on IC