Assistant Office Manager
Core
Support the Office Manager in daily operations, patient experience, and team coordination for an ophthalmology/optometry practice.
Role type
Assistant Office Manager (Medical Practice)
Builds
Office operations and patient experience workflows for a single practice location
Domain
Healthcare / Ophthalmology
Deliverable
product features
Required skills
Office operations management, team coaching, policy enforcement, inventory management, patient communication, Microsoft Office proficiency
Preferred skills
Medical office experience, leadership experience, ABO/NCLE certifications
Responsibilities
Execute Total Patient Experience (TPE) initiatives, develop working relationships with doctors, enforce corporate policies, assist with office flow and supply inventory, guide team members through coaching, handle team and patient inquiries in the Office Manager's absence
Seniority
Entry-level to Junior, hands-on IC