Senior Support Engineer (GovOps)
Core
Senior Support Engineer ensuring reliability and operational integrity of Databricks' data and AI infrastructure platform within secure government enclaves (GovCloud, FedRAMP High, air-gapped).
Role type
Senior Support Engineer (GovOps)
Builds
Core infrastructure operations and active platform reliability for GovCloud and air-gapped environments
Domain
Government Cloud / Federal Security / Data Infrastructure
Deliverable
production ML models | infrastructure
Required skills
Linux/Unix internals, networking, distributed systems, Python, Bash, Go, Infrastructure-as-Code (Terraform/CloudFormation), container orchestration (Docker/Kubernetes), root-cause analysis, incident response
Preferred skills
Counterintelligence (CI) clearance, Full Scope Polygraph (FSP), AWS World Wide Public Sector experience, air-gapped network operations
Technologies
Python, Bash, Go, Terraform, CloudFormation, Docker, Kubernetes, AWS GovCloud, Azure Government, GCP
Responsibilities
Resolve complex platform escalations across Compute, Networking, Storage, and OS domains; partner with Core Engineering for root-cause analysis and bug fixes; write custom automation scripts for platform triage; lead technical triage during critical incidents; optimize secure environment pipelines and patch deployments; navigate SCIF operational frameworks and federal security compliance.
Seniority
Senior, hands-on IC