Software Engineer - Self Service Intelligence, SCC Eng
Core
Build backend services, APIs, and GenAI-powered products (e.g., AI Agents) to autonomously resolve rider and driver issues without agent involvement.
Role type
Software Engineer (Applied AI / GenAI)
Builds
AI Assist systems, automations, and self-serve workflows for Lyft riders and drivers
Domain
Ride-sharing / Customer Care / Generative AI
Deliverable
production ML models | product features
Required skills
Python, distributed systems, microservices, API design, data modeling, system debugging, AI-assisted development tools
Preferred skills
LLMs, agentic workflows, prompt engineering, model evaluation pipelines, production monitoring
Technologies
Python, DynamoDB, Redis, AI agents, GenAI frameworks
Responsibilities
Design and ship backend services and GenAI products, lead tasks from idea to execution, contribute to evaluation frameworks for GenAI quality, build and extend APIs and data models, debug and improve system reliability, learn and apply emerging AI capabilities, participate in code reviews and knowledge sharing
Seniority
Individual Contributor (IC), mid-level to senior
