Key Holder (PT)
Core
Guide families through a retail experience, curate product recommendations, and lead in-store programs and events to create a magical shopping environment.
Role type
Part-time retail floor leader (Key Holder)
Builds
Retail floor operations, family programs, and customer shopping experiences
Domain
Retail / Family lifestyle
Deliverable
product features
Required skills
Customer engagement, product demonstration, event facilitation, inventory management, conflict resolution, team leadership
Preferred skills
Child development knowledge, performing arts background, creative storytelling
Technologies
Manual and electrical store equipment
Responsibilities
Engage families in conversations to recommend products, welcome guests with custom greetings, demo and play with products, run retail floor and cafe operations, lead family programs and events, manage opening and closing procedures, handle customer incidents and escalations, drive daily priorities and support GM goals
Seniority
Part-time, hands-on IC