Senior Product Manager, Booking Experience
Core
Own the end-to-end conversion journey from diner intent to completed reservation across web and mobile apps, optimizing search, ranking, and checkout experiences.
Role type
Senior Product Manager (Consumer B2C)
Builds
Consumer-facing booking funnel (search, discovery, profile, checkout) for OpenTable's restaurant partners and diners.
Domain
Hospitality / Local Commerce / Consumer Technology
Deliverable
product features
Required skills
Consumer product strategy, conversion funnel optimization, search & ranking expertise, UI/UX ownership, technical fluency (SQL, system design), A/B testing, cross-functional leadership
Preferred skills
Two-sided marketplace experience, travel or local commerce domain knowledge
Technologies
iOS, Android, Web (Desktop/Mobile), SQL
Responsibilities
Own the booking funnel strategy and roadmap from search to checkout; Diagnose funnel drop-off with data and ship experiments to improve conversion; Translate diner problems into technical product requirements; Partner with engineering and data science on ranking and personalization; Navigate trade-offs between diner experience, restaurant value, and revenue; Lead cross-functional teams to ship at global scale
Seniority
Senior, hands-on IC