Guest Experience Host
Core
Frontline representative blending immersive performance, guided play, and retail sales to engage kids and families in a store environment.
Role type
Guest Experience Host (Character Host/Mascot Handler)
Builds
Immersive play experiences, retail sales, and guest service
Domain
Retail / Entertainment
Deliverable
product features
Required skills
Scripted and improvised performance, guided play facilitation, retail sales, guest flow management, store setup and breakdown, merchandising, safety protocol adherence
Preferred skills
Prior experience in retail, child-care, child development, or performing arts
Technologies
None
Responsibilities
Deliver scripted and improvised dialogue within the immersive experience space, lead guided programming and play-based experiences, direct and supervise guest flow for character meet-and-greets, achieve sales targets by introducing products to families, perform store setup, breakdown, and merchandising, uphold safety and cleanliness protocols
Seniority
Entry-level, part-time