Sr. Customer & Business Data Analyst II
Core
Senior analyst driving strategic and operational analysis to shape company understanding of users, marketplace performance, and long-term growth opportunities.
Role type
Senior IC business data analyst (strategy & operations)
Builds
Strategic insights, data-driven assessments of new products/markets, and recommendations for senior leadership and the Board.
Domain
E-commerce / Marketplace / Consumer Internet
Deliverable
dashboards & analysis
Required skills
Advanced SQL, business judgment, analytical storytelling, customer behavior analysis, data visualization, BI tools, Excel/Google Sheets
Preferred skills
Python, modern data infrastructure (Databricks/dbt/Spark), experimentation/A/B testing, external market data integration
Technologies
Tableau, SQL, Excel, Google Sheets, Python, Databricks, dbt, Spark
Responsibilities
Analyze customer, deal, merchant, product, and financial data to identify trends and risks; Evaluate changes in acquisition, engagement, retention, and conversion; Size new products and growth opportunities; Validate new data sources and metrics; Proactively identify business questions and develop hypotheses; Distill complex analyses into concise insights for executives.
Seniority
Senior, hands-on IC