Credit Control Officer
Core
Manage overdue accounts, resolve complex disputes, and negotiate payment plans to reduce Days Sales Outstanding (DSO) for a rapidly expanding supermarket retail chain.
Role type
Credit Control Officer
Builds
Cash flow stability and reduced bad debt for a retail division
Domain
Retail / Accounts Receivable
Required skills
Debt collection, dispute resolution, stakeholder collaboration, ERP system knowledge, financial reporting, KPI tracking
Preferred skills
Experience in financial firm accounts receivable, high-volume debt collection environment, advanced Microsoft Office proficiency
Responsibilities
Assist with detailed weekly or monthly reporting on all overdue accounts, Manage Overdue debtors, complex dispute resolutions, debt collection and negotiate payment plans, Ensure debtors are tightly managed, reporting on debtor balances and KPI's, highlighting high risk accounts to ensure a reduction in debtors DSO, Collaborating with internal and external stakeholders to achieve a positive outcome in the debt collection process
Seniority
Mid-level, functional specialist