AI Transformation Engineer
Core
Build and ship production-grade AI systems, multi-agent workflows, and RAG applications to resolve customer problems in real-time.
Role type
Senior IC AI Engineer (LLMs & Agentic Workflows)
Builds
AI-powered tools, agentic workflows, RAG systems, and backend services for customer experience platforms.
Domain
AI/ML, Customer Experience, Voice & Digital Communications
Deliverable
production ML models | product features | infrastructure
Required skills
Python, LLMs, RAG systems, Agentic workflows, API integration, Cloud platforms (GCP), CI/CD, Observability
Preferred skills
LangGraph, LangChain, OpenAI Agents SDK, Prompt engineering, Evaluation frameworks
Technologies
Python, GCP, LangGraph, LangChain, OpenAI Agents SDK
Responsibilities
Design and maintain production AI systems; Architect scalable backend services and APIs; Evaluate foundation models and frameworks; Mentor junior engineers; Collaborate with stakeholders to translate problems into AI solutions.
Seniority
Senior, hands-on IC