Quality and Education Manager
Core
Lead clinical governance, quality assurance, and competency-based education systems to ensure resident-centered care and regulatory compliance in aged care.
Role type
Senior Quality and Education Manager
Builds
Clinical governance frameworks, quality management systems, and educational programs
Domain
Healthcare / Aged Care / Clinical Governance
Required skills
Clinical governance, incident management, quality assurance, root cause analysis, regulatory compliance, workforce development, strategic planning, stakeholder liaison, mentorship, continuous improvement
Preferred skills
Knowledge of aged care best practices, audit cycle leadership, board-level reporting
Technologies
QDMS, version control protocols, compliance registers
Responsibilities
Lead clinical governance and incident management, develop and manage quality management systems, facilitate continuous improvement and audit cycles, deliver competency-based clinical education, conduct root cause analysis and risk assessments, submit board-level quality reports, manage risk registers, oversee workforce development and rostering, represent QED on governance teams, champion resident-centered care culture, act as liaison with residents and families, stay abreast of research and best practices, mentor staff on quality initiatives
