Fraud Operations Associate
Core
Manage daily workflows for transaction fraud, first-party fraud, and account takeovers to contain losses and improve operational efficiencies.
Role type
Associate-level fraud operations specialist
Builds
Scalable fraud management processes and AI-enhanced operational workflows
Domain
Fintech / Payments / Fraud Risk
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Fraud investigation, risk-based decision making, incident handling, root cause analysis, process improvement, data analysis, cross-functional collaboration
Preferred skills
SQL, AI tool usage, fintech domain experience, people management
Technologies
AI tools, SQL
Responsibilities
Own and manage associate-level fraud queues; make risk-based decisions on high-value transactions and account offboardings; respond to cross-functional fraud escalations; conduct root cause analysis on fraud incidents; own and ship projects on the fraud operations roadmap.
Seniority
Associate, hands-on IC
