Costumed Characters (Mascot) - Guest Experience Host
Core
Full-costume mascot performance and immersive storytelling blended with retail sales and guest service in a family entertainment store.
Role type
Guest Experience Host (Mascot)
Builds
Immersive play experiences, retail sales, and guest engagement
Domain
Retail / Family Entertainment
Deliverable
product features
Required skills
Costumed performance, improvisational dialogue, retail sales, guest service, guided play facilitation, store operations, inventory management, physical stamina
Preferred skills
Background in performing arts, child development, or retail
Technologies
None
Responsibilities
Perform in full-body mascot costume for meet-and-greets and shows; deliver scripted and improvised dialogue; lead guided play activities and crafts; drive retail sales and provide personalized shopping assistance; manage guest flow and safety; perform store setup, breakdown, and cleaning
Seniority
Entry-level, hourly associate