Manager, Conversational AI
Core
Lead a team of Conversation Designers to build and scale intelligent, intuitive conversational AI experiences for millions of customers.
Role type
Manager, Conversational AI (Team Lead)
Builds
Conversational AI products and AI agents powered by modern LLM technologies
Domain
Professional services, Conversational AI, LLMs
Deliverable
production ML models | product features
Required skills
Team leadership and development, Hands-on experience designing conversational AI experiences, Shipping conversational AI products with LLMs, Evaluation frameworks and experimentation, Cross-functional partnership, Strategic thinking, Workflow improvement
Preferred skills
Builder's mindset, Autonomy in solving problems, Curiosity for new AI tools
Technologies
LLMs, AI tools
Responsibilities
Lead, coach, and mentor a team of Conversation Designers; Serve as a strategic thought partner to shape the future of Conversation Design; Partner with Product, Engineering, and AI teams to deliver experiences; Improve workflows and operations using AI and modern tools
Seniority
Manager, hands-on IC
