Global Operations Engineer (Starlink)
Core
Drive operational excellence and process improvements for Starlink's global operations, focusing on scaling customer experience, logistics, and internal systems.
Role type
Senior Operations Engineer (Process Improvement & Data Analysis)
Builds
Scalable operational processes, data tracking tools, and feedback loops for customer experience and logistics.
Domain
Aerospace / Satellite Communications / Operations Management
Required skills
Process improvement methodologies, root cause analysis, data analysis, project management, cross-functional collaboration, documentation, stakeholder influence
Preferred skills
Lean/Six Sigma, statistics, data visualization, independent project execution, programming/scripting
Technologies
Excel, SQL, Python
Responsibilities
Apply process improvement methodologies to scale operations across customer experience and logistics; Identify engineering and operational issues and develop scalable solutions; Develop and maintain data analysis tools to monitor performance; Coordinate with cross-functional partners to create feedback loops; Manage projects to aggressive timelines; Partner on new product and process rollouts; Codify knowledge and best practices for internal systems.
Seniority
Mid-Senior, hands-on IC
