Senior Director of Global Operations
Core
Architect, build, and optimize a highly scalable physical operational delivery model for autonomous drone delivery services, managing distributed multi-site operations and scaling a hybrid workforce.
Role type
Senior Director of Global Operations (Physical Operations)
Builds
Scalable drone delivery operating sites and co-located retail sites across multiple US metros
Domain
Last-mile logistics, autonomous drone delivery, physical operations
Deliverable
production ML models
Required skills
Hyper-growth physical operations leadership, multi-site network management, last-mile logistics scaling, operational P&L management, unit economics optimization, labor scheduling optimization, distributed field operation scaling, AI/algorithmic automation integration, regulatory compliance management, cross-functional partnership
Preferred skills
Experience with autonomous technology, data-driven culture building, AI-driven workforce scheduling
Technologies
AI workflows, automated workforce scheduling tools, drone fleet management systems
Responsibilities
Develop the team for launching new markets and ensuring existing markets hit operational OKRs; Collaborate with Partnerships, Commercial Real Estate, BizOps, and Regulatory teams to execute rapid deployment and operationalization of sites; Monitor site-level unit economics and optimize cost-per-delivery and labor efficiency; Collaborate with Product, Engineering, Manufacturing, and Supply Chain to operationalize new hardware and software; Build and scale a high-performing operations workforce using FTEs and third-party contractors; Champion adoption of AI-driven tools for labor allocation and fleet maintenance; Maintain compliance with regional aviation regulations and EHS policies.
