Senior Product Designer
Core
Shape end-to-end product design for a unified customer experience platform, partnering with Product and Engineering to solve complex problems using AI-assisted workflows and rapid prototyping.
Role type
Senior Product Designer (SaaS/Enterprise)
Builds
Production-ready experiences across desktop and mobile for a conversation-centric customer experience platform
Domain
SaaS / Customer Experience / AI-native products
Deliverable
production ML models | product features
Required skills
End-to-end product design, strategic thought partnership, customer research & discovery, user flows & journey mapping, high-fidelity prototyping, design system evolution, usability testing, AI-powered design tools, design-to-code workflows, frontend framework fluency, interactive prototyping
Preferred skills
AI-assisted development environments (Cursor, Claude Code), AI-powered conversational interfaces, React component libraries, A/B testing
Technologies
HTML, CSS, modern frontend frameworks, Git, React, AI-native workflows
Responsibilities
Lead end-to-end design from discovery to delivery; Partner with Product Managers and Engineers as a strategic thought partner; Engage directly with customers to gather insights; Create user flows, wireframes, and high-fidelity designs; Build functional prototypes using AI-assisted workflows; Collaborate with Engineering to review AI-generated frontend implementations; Drive consistency via design system evolution; Use research and testing to improve outcomes; Present design rationale and tradeoffs to stakeholders.
Seniority
Senior, hands-on IC
