White Glove Field Technician (Remote)
Core
Install, integrate, test, and document enterprise networking, wireless, compute, storage, and data center infrastructure at customer locations.
Role type
Field infrastructure technician
Builds
Clean, organized, and serviceable physical infrastructure (racks, cabling, wireless APs)
Domain
Data center / Enterprise networking / Physical infrastructure
Deliverable
physical/clinical work
Required skills
Rack integration, structured cabling (copper/fiber), wireless access point installation, equipment mounting, cable management, testing and validation, documentation, floor plan reading, tool usage, lifting
Preferred skills
BICSI certification, OSHA certification, Fluke testing experience, fiber splicing, Cisco/Juniper/HPE/Palo Alto/Dell hardware installation, data center experience
Technologies
Cat5e/Cat6/Cat6A, fiber-optic, Cisco, Juniper, HPE Aruba, Palo Alto Networks, Dell, HPE, Fluke tools
Responsibilities
Install and mount enterprise networking and infrastructure equipment; Pull, route, terminate, and test copper and fiber cabling; Build clean rack elevations and cable management systems; Test fiber-optic infrastructure and verify connectivity; Capture installation photos and update documentation; Represent the company professionally at customer sites
Seniority
Entry to Mid-level, hands-on IC
