Client Engagement Specialist
Core
Connects internal and external clients with Gartner Analysts to solve complex technology and business questions by interpreting client needs and providing research resources.
Role type
Client Engagement Specialist (Service & Coordination)
Builds
Actionable business and technology insights for enterprise leaders
Domain
Management Consulting / Business Intelligence
Deliverable
dashboards & analysis
Required skills
Client needs interpretation, Research resource provision, Stakeholder partnership, Industry research analysis, Executive-level customer service, Complex problem solving
Preferred skills
Technological adaptability, Team collaboration, Growth mindset, Business acumen
Technologies
Gartner research content, Internal client management systems
Responsibilities
Interprets client needs and identifies relevant Gartner Analysts, Provides research and resources to business leaders, Partners with internal stakeholders on client needs, Reads industry research to develop understanding of complex topics, Provides executive level customer service, Builds strong working relationships with the Gartner Analyst community
