Supervisor, Hardware Reliability
Core
Lead a team of technicians to perform root cause analysis on Starlink hardware failures and drive improvements to reduce failure rates.
Role type
Supervisor, Hardware Reliability (Starlink)
Builds
Starlink satellite constellation and consumer receivers
Domain
Aerospace / Satellite Communications / Consumer Electronics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
root cause analysis on electrical systems and PCBAs, diagnosing solder joint quality and component failures, manufacturing/assembly defect resolution, team leadership and mentoring, lab operations management, process development, cross-functional influence, data-driven analysis, ISO 9001 familiarity
Preferred skills
electrical/mechanical/aerospace engineering degree, experience in high-volume hardware manufacturing (consumer electronics, automotive), training junior engineers, working in fast-paced iterative environments
Technologies
electrical systems, PCBAs, 5S methodology
Responsibilities
Lead and mentor reliability technicians performing root cause analysis on electrical systems and PCBAs; Drive root cause findings into actionable improvements with manufacturing and design teams; Own day-to-day operations of the production root cause lab including scheduling and equipment maintenance; Develop and implement new processes and tools for efficient failure root cause analysis; Establish priorities across shifts and communicate findings to production stakeholders; Define and track team performance metrics and key indicators
Seniority
Supervisor, hands-on IC with team management