Sr. Software Engineer (Agentic Systems)
Core
Architect and execute the vision for Dialpad's next-generation Agentic AI platform, enabling autonomous workflow execution and multi-agent orchestration.
Role type
Principal/Staff Software Engineer (Agentic Systems & AI Infrastructure)
Builds
Production-grade multi-agent orchestration frameworks, real-time conversational reasoning systems, and secure API tool execution layers.
Domain
Enterprise AI, Agentic Systems, Distributed Systems, Voice & Conversational AI
Deliverable
production ML models | product features | infrastructure
Required skills
Distributed systems architecture, Multi-agent orchestration, LLM inference optimization, Advanced retrieval systems, Real-time streaming infrastructure, AI Ops (evaluation/observability), Tool integration frameworks, Technical leadership, System design for ambiguity
Preferred skills
Experience with LangChain/LangGraph/CrewAI, Building 0→1 AI products, Mentoring senior engineers
Technologies
LangChain, LangGraph, CrewAI, AWS, Google Agent ecosystems, LLMs, Streaming infrastructure
Responsibilities
Own architectural roadmap for Agentic infrastructure and memory architectures; Design and deploy scalable multi-modal AI agents; Act as technical anchor to define standards and mentor peers; Collaborate with Product and Research to align execution with business strategy; Research and implement emerging agent frameworks and safety guardrails.
Seniority
Principal/Staff, hands-on IC with leadership