IT Systems Officer
Core
Day-to-day operation, maintenance, and support of IT infrastructure including servers, networks, and software applications to ensure stability, security, and efficiency for e-commerce operations.
Role type
IT Systems Administrator
Builds
Stable and secure IT infrastructure supporting e-commerce business operations
Domain
E-commerce / Retail IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Windows server administration, Linux server administration, network administration, network troubleshooting, hardware troubleshooting, software troubleshooting, system monitoring, security protocol implementation, vendor liaison, inventory management, documentation management
Preferred skills
e-commerce platform experience (Shopify, Magento), database administration, cloud computing services (AWS, Azure, Google Cloud), ITIL framework knowledge
Technologies
Windows, Linux, routers, switches, firewalls, CCTV, Wi-Fi access points, AWS, Azure, Google Cloud, Shopify, Magento
Responsibilities
Install, configure, and maintain servers and operating systems; manage and maintain network infrastructure; provide first-level technical support for hardware and software issues; monitor system performance and perform preventative maintenance; implement and maintain security measures; maintain system configuration and troubleshooting documentation; liaise with IT vendors for procurement and support; assist with IT project implementation and testing; track and manage IT hardware and software inventory
Seniority
Mid-level, hands-on IC