Senior Analyst, Financial Crimes & Identity Quality
Core
Lead quality assurance reviews and coaching for Financial Crimes and Identity workflows, validating accuracy of AML, fraud, and KYC investigations to ensure regulatory compliance and operational consistency.
Role type
Senior IC Quality Analyst (Financial Crimes & Identity)
Builds
Quality assurance processes, coaching strategies, and risk mitigation insights for Chime's banking platform.
Domain
Financial Services / AML / Fraud / KYC
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
AML/Fraud investigation experience, KYC/Identity workflow knowledge, Quality Assurance methodology, BPO/vendor team management, Data analysis, Policy interpretation, Case management systems proficiency, AI-enabled quality use cases, Regulatory knowledge (BSA/PATRIOT Act/OFAC), Excel/Google products
Preferred skills
ACAMS certification, Experience with Unusual Activity Reports (UAR), Experience with negative news/watchlist screening, Experience with EDD workflows
Technologies
Case management systems, Microsoft Office (Excel, Word), Google products
Responsibilities
Lead complex quality assurance sampling and reviews across Financial Crimes and Identity workflows; Review customer account activity and investigative narratives to validate accuracy; Leverage data to identify anomalies, quality trends, and emerging risks; Deliver QA feedback and coaching to investigators and BPO/vendor teams; Partner with Risk and operations teams to support procedure updates; Produce quality reporting and insights for leadership; Navigate complex policy interpretation and edge-case decisioning.
Seniority
Senior, hands-on IC