Business analyst - Health insurance and claims
Core
Business Analyst supporting large-scale Claims Transformation programs in the Insurance and Health Insurance domain.
Role type
Senior Business Analyst (Insurance & Claims Transformation)
Builds
Claims transformation initiatives, process re-engineering, system modernization, and digital channel capabilities
Domain
Insurance & Health Insurance | Digital Transformation
Required skills
Business analysis, requirements elicitation, Agile delivery (Scrum/SAFe), stakeholder engagement, process re-engineering, regulatory compliance
Preferred skills
Claims platform experience, regulated environment exposure, consulting background, Jira/Confluence/Azure DevOps/Miro/Visio
Technologies
Jira, Confluence, Azure DevOps, Miro, Visio
Responsibilities
Elicit and document business/functional requirements for claims and policy servicing; Translate needs into epics, user stories, and acceptance criteria; Support end-to-end requirements management across discovery, delivery, testing, and implementation; Drive claims transformation initiatives including process re-engineering and system modernization; Operate as an Agile BA in Scrum or SAFe teams; Engage with stakeholders to understand processes and future-state needs; Ensure alignment with insurance regulatory, risk, and compliance obligations
Seniority
Senior, hands-on IC