Client Advisor - White Plains
Core
Drive sustainability in the fashion industry by building rapport, capturing leads, and converting customers through a charismatic presentation of luxury resale products.
Role type
Senior Store Experience Lead (Sales & Operations)
Builds
In-store sales and trade-in experiences for luxury handbags and accessories
Domain
Luxury retail / Secondary market fashion
Deliverable
product features
Required skills
Sales conversion, customer relationship building, objection handling, CRM management, inventory/transaction processing, team leadership, product knowledge, industry trend analysis, physical stamina
Preferred skills
Passion for fashion and sustainability, tech savviness, cross-functional collaboration
Technologies
CRM systems
Responsibilities
Welcome customers and educate them on the resale process, identify and overcome objections regarding pricing and financing, coordinate seller transactions and payments, update CRM systems, assist in developing the sales team, lead the team to achieve monthly sales quotas, ensure opening/closing procedures and transaction processing standards
Seniority
Senior, hands-on IC with team leadership responsibilities