Staff Software Engineer, AI & App Experience
Core
Design, build, and ship member-facing AI capabilities for Jade, Chime's AI-powered financial assistant, focusing on LLM agent systems, evaluation frameworks, and guardrails.
Role type
Staff Software Engineer (AI & App Experience)
Builds
LLM-powered agent systems, conversation experiences, and backend services for a financial assistant serving millions of members.
Domain
Fintech / Generative AI / Large Language Models
Deliverable
production ML models | product features | infrastructure
Required skills
System design for distributed systems, Python, LLM/Generative AI fluency, building LLM-powered product features, transactional databases (Postgres), caching (Redis), technical leadership, mentoring engineers, product mindset.
Preferred skills
Agent development, fintech experience, startup environment experience.
Technologies
Python, Postgres, Redis, LLMs, Generative AI tooling.
Responsibilities
Set technical direction and architecture for LLM usage on Jade; design and scale member-facing AI capabilities from prototype to production; build evaluation frameworks, observability, and guardrail systems; develop backend services and internal tooling for model routing and orchestration; leverage AI in personal workflow to create reusable systems; champion AI-native development practices and quality gates; exercise judgment on AI application and model autonomy; drive experimentation and rapid iteration via A/B tests; partner cross-functionally with product, design, data science, and risk; contribute to codebase standards through code reviews and mentorship; participate in on-call rotation.
Seniority
Staff, hands-on IC with technical leadership