Senior Software Engineer, Customer Portal
Core
Building and maintaining a comprehensive self-serve customer portal for thousands of SaaS and Enterprise customers to procure, manage, and control identity verification services.
Role type
Senior Software Engineer (Frontend-leaning, Full-stack)
Builds
A multi-product engine for identity verification services, including billing, configuration logic, and legacy system modernization.
Domain
Identity verification / SaaS / Customer Experience
Deliverable
product features
Required skills
Modern JavaScript/TypeScript, React ecosystem, Node.js, REST API design, Production incident handling, Legacy code modernization, Product-billing lifecycle understanding
Preferred skills
AI-assisted development workflows, Mentoring, Cross-team architectural alignment
Technologies
React, TypeScript, Node.js, Sentry, Prometheus
Responsibilities
Architecting a multi-product engine for 10+ services; Balancing bespoke enterprise requirements with high-volume self-serve funnels; Modernizing 6-year-old legacy session and decision profile systems; Coordinating architectural consistency across Identity, Fraud, and Trust teams; Championing AI-enhanced workflows to scale delivery.
Seniority
Senior, hands-on IC with mentorship responsibilities