Patient Educator
Core
Interfaces between prospective patients and medical staff to provide screenings, balanced education, and counseling regarding cataract and refractive surgery options, including intraocular lenses (ATIOLs) and pricing.
Role type
Patient Educator / Patient Coordinator
Builds
Patient education programs and surgical candidacy assessments for cataract and refractive surgery
Domain
Ophthalmology / Eye Care
Deliverable
client delivery
Required skills
Patient counseling, surgical procedure explanation, lens option comparison, HIPAA compliance, data entry, patient flow management, liaison communication
Preferred skills
Verbal and written communication, clinic knowledge, business acumen, initiative
Technologies
EHR systems, tracking tools, spreadsheets, email, phone
Responsibilities
Provide in-person or virtual screenings and counseling on surgery benefits and options; Discuss vision goals, daily living activities, and eye anatomy with patients; Explain lens/package options, pricing structures, and financing; Act as liaison between patients and physicians to coordinate care and communicate history; Assist in practice development by compiling patient data and managing marketing materials; Maintain relationship management systems and follow up with non-closed leads.
Seniority
Entry-level, support role