Associate Director, AI & Business Transformation (US)
Core
Conduct organizational diagnostics, redesign workflows and operating models, and build functional AI-powered prototypes to demonstrate value in real client processes.
Role type
Associate Director, Business Transformation & AI Implementation
Builds
Leaner workflows, new operating models, and working AI-powered prototypes (LLM APIs, no-code/low-code)
Domain
Enterprise Transformation, Organizational Design, AI/ML in Business Processes
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Organizational design, operating model transformation, change management, process engineering, technology enablement, go-to-market execution, building AI-powered workflows/automations, scoping proof of concepts, enterprise marketing technology landscape knowledge
Preferred skills
Adobe ecosystem familiarity (AEM, Workfront, GenStudio, Firefly, Adobe Analytics, Marketo), experience on organizational assessments, large-scale technology rollouts
Technologies
LLM APIs, no-code platforms, low-code platforms, Adobe AEM, Adobe Workfront, Adobe GenStudio, Adobe Firefly, Adobe Analytics, Marketo
Responsibilities
Map current-state workflows and diagnose root causes of operational friction; Redesign processes for target-state operations with human-agent collaboration; Design operating models including org structure and governance; Establish performance baselines and measurement frameworks; Build working AI-powered prototypes to align stakeholders; Support rollout of new tools ensuring adoption is grounded in process design; Design enablement materials for new technology; Support complex engagement scoping and diagnostic assessments; Contribute reusable frameworks for practice qualification
Seniority
Senior, hands-on IC with management consulting background
