Infrastructure Senior Tech Analyst - Assistant Vice President
Core
Senior infrastructure analyst providing advanced support, problem management, and strategic direction for Citi's global mainframe environment (IBM Z).
Role type
Senior IC infrastructure analyst (mainframe)
Builds
Mainframe service stability, operational processes, and automation solutions for Citi's global IT environment
Domain
Financial Services / Mainframe Infrastructure
Required skills
IBM Z platform architecture, infrastructure operations, root cause analysis, complex project planning, impact analysis, process improvement, technical strategy, automation design, risk assessment
Preferred skills
Financial services experience, global environment experience
Technologies
IBM Z, mainframe systems
Responsibilities
Provide advanced support for mainframe services and resolve high-visibility operational challenges; Drive root cause analysis (RCA) and implement service improvements; Create complex project plans and perform impact analysis for high-impact problems; Design testing approaches, reporting streams, and automate repetitive tasks; Provide technical/strategic direction and act as advisor/coach to lower-level analysts; Contribute to technical direction and strategic decisions
Seniority
Senior, hands-on IC with autonomy