Issue Management Lead Analyst - VP
Core
Lead the identification, tracking, and resolution of control gaps across global operations to ensure sustainable, root-cause-driven outcomes.
Role type
Senior IC issue management lead analyst
Builds
A robust issue inventory and corrective action plans for high-impact remediations
Domain
Financial services operational risk and compliance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Operational risk management, compliance, audit, root cause analysis, data analytics, stakeholder engagement, process improvement design, regulatory knowledge, advanced Excel/PowerPoint, senior-level communication
Preferred skills
Issue management frameworks, Managers Control Assessment (MCA) processes, issue tracking systems, Master's degree in finance/risk/business/law
Technologies
Microsoft Excel, PowerPoint, Word
Responsibilities
Coordinate end-to-end management of issues with stakeholders, conduct quality reviews of active issues, facilitate quality control engagement, maintain issue inventory with tracking metrics, apply data analytics to assess remediation trends, challenge stakeholders on corrective action plans, partner with audit and senior leaders to drive resolution
Seniority
Senior, hands-on IC