Staff Software Engineer- CXI
Core
Architect and deliver Databricks' AI-native vertical workflow platform (CXI) that orchestrates AI agents, humans, and enterprise tools into end-to-end operational workflows, initially for Customer Support and expanding to IT, Security, Legal, and Marketing.
Role type
Staff Software Engineer (Backend/Agentic Systems)
Builds
Enterprise Agentic Framework, multi-tenant agent platform, state-machine and agentic workflows
Domain
Data & AI Infrastructure, Enterprise Automation, Multi-cloud
Deliverable
production ML models | product features | infrastructure
Required skills
Backend development, distributed systems, microservices, LLM orchestration, state machines, multi-cloud environments (AWS/Azure/GCP), enterprise compliance
Preferred skills
ML-assisted backend systems, agentic automation, system observability, technical leadership
Technologies
Apache Spark, Delta Lake, MLflow, AWS, Azure, GCP
Responsibilities
Architect core infrastructure and backend for the Enterprise Agentic Framework; Build modular, multi-tenant agent platforms; Drive rapid, iterative backend development with high reliability; Design state-machine and agentic workflows; Implement robust backend tracing, logging, and rollback mechanisms; Act as technical liaison between CXI, Product, and stakeholders; Mentor engineers and SMEs across teams.