Guest Experience Host Performer
Core
Frontline representative blending immersive character performance with retail sales and guest service in a family entertainment store.
Role type
Guest Experience Host Performer (Character Host/Mascot Handler)
Builds
Immersive play experiences, retail sales, and family engagement
Domain
Retail + Family Entertainment
Deliverable
product features
Required skills
Scripted and improvised performance, guided play facilitation, retail sales, guest flow management, store setup/breakdown, merchandising, physical stamina
Preferred skills
Prior experience in retail, child-care, child development, or performing arts
Technologies
None
Responsibilities
Deliver scripted and improvised dialogue within immersive experience spaces; lead guided programming and play-based activities; manage guest flow and line management for character meet-and-greets; achieve sales targets and KPIs; perform store setup, safety checks, and end-of-day breakdown; assist with merchandising and stock room tasks; uphold safety protocols and cleaning standards.
Seniority
Entry-level, hands-on IC