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AI Engineer

United States of America🌐 Remote💼 Full-time🗓 2026-05-29 → 2026-07-31

Core

Building internal AI-powered solutions to diagnose business problems, map workflows, and improve organizational flow across Sales, Marketing, and Customer Support.

Role type

Senior hands-on IC AI Engineer (LLM & Agentic Systems)

Builds

AI-powered solutions, prototypes, and integrations for internal business systems

Domain

Enterprise SaaS / DevSecOps / AI Infrastructure

Deliverable

production ML models | product features

Required skills

Python, JavaScript/TypeScript, REST APIs, GraphQL, Prompt Engineering, LLM selection & cost optimization, Agentic architecture patterns, AI safety & guardrails, Systems thinking, Enterprise business systems knowledge

Preferred skills

GitLab platform & CI/CD, Consulting or solutions engineering background, Value stream mapping, Low-code/no-code orchestration, Startup experience, Technical mentoring

Technologies

GitLab Duo Agent Platform, Anthropic, OpenAI, Relevance AI, Workato, n8n, Make, Glean, Salesforce, Marketo, Zendesk

Responsibilities

Diagnose business problems and validate AI fit before building; Own AI initiatives end-to-end from discovery to deployment; Design and ship AI-powered solutions quickly; Integrate AI capabilities into existing systems; Act as Customer Zero to provide usage insights; Partner with stakeholders to align on outcomes; Define and track success through business and flow metrics

Seniority

Senior, hands-on IC

Rewrite
## Responsibilities - Diagnose business problems before building solutions. Map workflows, identify constraints, and confirm whether AI is the right intervention. Be prepared to say "this doesn't need AI" when that's the honest answer. - Own AI initiatives end-to-end, from stakeholder discovery and technical design through implementation, deployment, and iteration. - Design, develop, and ship AI-powered solutions quickly, delivering working prototypes in days, not months, with a focus on practical outcomes and measurable business value. - Improve organizational flow by building solutions that reduce bottlenecks, shorten lead times, and increase throughput. Measure success using flow metrics alongside adoption and ROI. - Integrate AI capabilities into existing systems and workflows using APIs, orchestration tools, and modern AI platforms, including GitLab Duo Agent Platform, where appropriate. The right tool wins, whether that's custom code, a platform, or a well-crafted prompt. - Be Customer Zero: leverage and showcase GitLab's AI offerings wherever possible, feeding real-world usage insights back to R&D. - Partner closely with stakeholders across functions to understand the real constraints. Ask the right questions, bridge technical and non-technical perspectives, and align on outcomes before jumping to solutions. - Define and track success through business metrics, flow metrics, and feedback loops that make performance visible and actionable. - Contribute to technical direction by evaluating tools, documenting patterns, and creating reusable foundations that help the team scale its impact. ## Requirements - A Technologist at Heart: Genuinely invested in technology, the foundational and the cutting-edge in equal measure. You're as energised by a well-designed API integration as you are by the latest foundation model release. You reach for the simplest solution that solves the problem well, rather than forcing new technology when proven approaches would do. AI is a powerful part of your toolkit, but it sits on top of solid engineering fundamentals, not in place of them. - Competent, Confident Coding Skills: You can build working solutions end-to-end, write clean and maintainable code, and debug effectively. Whether your skills were honed in a traditional engineering role, through building automations, or shipping side projects, what matters is that you can deliver production-quality work independently. - AI & LLM Technical Depth: Strong proficiency in at least one modern scripting language (Python, JavaScript/TypeScript, or similar) and a solid understanding of REST API ## Nice to Have ## Benefits GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
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