AI Engineer
Core
Building internal AI-powered solutions to diagnose business problems, map workflows, and improve organizational flow across Sales, Marketing, and Customer Support.
Role type
Senior hands-on IC AI Engineer (LLM & Agentic Systems)
Builds
AI-powered solutions, prototypes, and integrations for internal business systems
Domain
Enterprise SaaS / DevSecOps / AI Infrastructure
Deliverable
production ML models | product features
Required skills
Python, JavaScript/TypeScript, REST APIs, GraphQL, Prompt Engineering, LLM selection & cost optimization, Agentic architecture patterns, AI safety & guardrails, Systems thinking, Enterprise business systems knowledge
Preferred skills
GitLab platform & CI/CD, Consulting or solutions engineering background, Value stream mapping, Low-code/no-code orchestration, Startup experience, Technical mentoring
Technologies
GitLab Duo Agent Platform, Anthropic, OpenAI, Relevance AI, Workato, n8n, Make, Glean, Salesforce, Marketo, Zendesk
Responsibilities
Diagnose business problems and validate AI fit before building; Own AI initiatives end-to-end from discovery to deployment; Design and ship AI-powered solutions quickly; Integrate AI capabilities into existing systems; Act as Customer Zero to provide usage insights; Partner with stakeholders to align on outcomes; Define and track success through business and flow metrics
Seniority
Senior, hands-on IC
