Senior Sustaining and Forward Deployed Engineer
Core
Senior individual contributor responsible for production operations, incident response, and post-launch system reliability for a healthcare data platform.
Role type
Senior Sustaining and Forward Deployed Engineer (SRE)
Builds
Production-grade reliability, automation tools, and customer-facing technical solutions for healthcare data pipelines.
Domain
Healthcare data infrastructure, Cloud (AWS), Big Data (Databricks)
Deliverable
production ML models | infrastructure
Required skills
AWS infrastructure operations, Databricks/Spark troubleshooting, Python development, incident management and RCA, distributed systems, observability, CI/CD with IaC
Preferred skills
Kubernetes (EKS), EMR, Lambda, Spark internals, Snowflake, FHIR, MDM systems, entity resolution, SWAT/escalation engineering experience
Technologies
AWS, Databricks, Spark, Python, Kubernetes, EMR, Lambda, Snowflake
Responsibilities
Lead real-time incident triage, mitigation, and recovery; debug live systems and resolve complex field issues; write production code to automate workflows and improve observability; engage directly with customers to solve production-grade technical challenges; translate customer learnings into product and platform improvements.
Seniority
Senior, hands-on IC