Hardware Reliability Technician, Root Cause (Starlink)
Core
Ensuring reliability and quality of Starlink user terminals and gateways through manufacturing, testing, installation, and root cause analysis of defects.
Role type
Hardware Reliability Technician (Root Cause Analysis)
Builds
Starlink user terminals and gateways for global broadband internet access
Domain
Aerospace / Satellite Communications / Manufacturing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
root cause analysis, PCB solder rework, X-ray inspection, quality management system compliance, defect diagnosis, manufacturing process assessment
Preferred skills
root cause/corrective action systems, ISO 9001 experience, electrical system troubleshooting, solder joint quality expertise
Technologies
X-ray inspection, PCBAs
Responsibilities
Communicate and resolve quality issues impacting Starlink products, Document production non-conformances, Support maintenance of quality management system policies, Participate in root cause investigations, Perform field return triage, Execute PCB solder rework and X-ray inspections, Support production teams during critical containment actions, Assess production processes for compliance
Seniority
Entry-level to Mid-level, hands-on IC