Gaming Supervisor
Core
Lead and supervise team members across gaming, TAB, sports bar, and lounge areas to ensure seamless service and compliance.
Role type
Front-of-house gaming supervisor
Builds
Gaming floor operations, TAB services, and bar service
Domain
Hospitality / Gaming / Racing
Deliverable
product features
Required skills
Team leadership, shift management, customer service, compliance adherence, conflict resolution, staff coaching
Preferred skills
Gaming operations knowledge, hospitality experience
Technologies
None
Responsibilities
Lead and supervise team members across gaming, TAB, sports bar and lounge areas; Oversee daily venue operations including opening and closing procedures; Ensure all gaming, wagering, cash handling and venue compliance requirements are met; Manage and resolve customer complaints promptly and professionally; Coordinate staff allocation, breaks and shift tasking; Provide on-shift coaching, training and support to team members.