Ticketing and Accreditation Manager
Core
Lead planning, delivery, and continuous improvement of ticketing, accreditation, and access control operations for a diverse portfolio of events including concerts, festivals, exhibitions, and sporting events.
Role type
Senior IC event operations manager (ticketing & accreditation)
Builds
End-to-end ticketing and accreditation services for major public events
Domain
Live events and entertainment venue operations
Required skills
Event operations management, Ticketing systems, Accreditation planning, Access control, Stakeholder management, Operational planning, Event-day delivery, Reporting, Microsoft Office Suite, Crowd management
Preferred skills
Momentus Event Business Management System, AutoCAD, Event Draw, Responsible Service of Alcohol, Senior First Aid, Fire Warden certification
Technologies
Momentus, AutoCAD, Event Draw, Microsoft Office Suite
Responsibilities
Oversee ticket allocations, seating manifests, and access permissions; Manage relationships with ticketing providers, clients, and security teams; Identify opportunities to improve systems and processes; Ensure safe and seamless access for patrons and staff; Lead event-day readiness and post-event reporting.
Seniority
Senior, hands-on IC