AI Researcher
Core
Design, build, deploy, and improve ML/LLM-powered services and features that power intelligent automation and AI-driven product experiences across the Workato platform.
Role type
AI Researcher (ML/LLM Engineer)
Builds
Intelligent automation and AI-driven product experiences for enterprise SaaS
Domain
Enterprise SaaS, AI/ML, LLMs
Deliverable
production ML models | product features
Required skills
LLMs, custom machine learning models, Python, LLMOps/MLOps, A/B testing, statistical significance, modern data warehouses (Amazon Redshift, Snowflake), tool-use agents, workflow-aware AI systems
Preferred skills
None stated
Technologies
Amazon Redshift, Snowflake
Responsibilities
Build and improve AI services using LLMs and custom ML models for production; Design, develop, and operate ML/LLM systems end-to-end; Write high-quality, testable, and efficient Python code; Improve validation, observability, and performance monitoring for ML services; Partner cross-functionally to ship AI-powered product capabilities; Evaluate and improve existing implementations; Design controlled experiments to test features and perform deep analysis; Contribute to technical design and code reviews; Experiment and iterate on model behavior, prompting, retrieval, tool use, or orchestration strategies.
Seniority
Mid-to-Senior, hands-on IC