Sonder Responder - ACT
Core
In-person safety and wellbeing responder providing welfare checks, crisis intervention, and psychological first aid (PFA) to members in critical situations.
Role type
Field responder / Crisis intervention specialist
Builds
On-the-ground incident response capability for workplace safety platform
Domain
Workplace health, safety, and wellbeing
Deliverable
physical/clinical work
Required skills
Empathy, situational awareness, decision making, delivering psychological first aid (PFA), conducting welfare checks, de-escalation, active listening, cultural competence, autonomy, high emotional intelligence
Preferred skills
Background in social work, crisis counselling, first response (paramedic/police/fire), defence force, community health, disaster relief, flight attendant, workplace wellbeing, or chaplaincy
Technologies
Mobile platform coordination
Responsibilities
Provide in-person support to members during critical incidents, assist in recruiting and training responders, conduct stakeholder engagement, provide input to operational procedures, conduct emergency and non-emergency support responses
Seniority
Casual, flexible roster