Claims Advisor
Core
Manage a portfolio of workers' compensation insurance claims from assessment to resolution, supporting customers through difficult periods with fair and timely outcomes.
Role type
Personal Injury Claims Consultant
Builds
Resolved workers' compensation claims
Domain
Insurance / Workers' Compensation
Deliverable
client delivery
Required skills
claims management, stakeholder management, medical information analysis, financial analysis, negotiation, customer service, time management
Preferred skills
insurance or case management experience, analytical thinking, resilience, adaptability
Responsibilities
Manage claims from assessment through resolution; Collaborate with customers, advisers, medical professionals, and internal specialists; Make informed decisions based on medical and financial information; Provide proactive communication and relationship management; Contribute to continuous improvement initiatives
