Technical QA/Application Support Specialist
Core
Technical QA, application support, and hands-on development for EHR, Salesforce, and AI-enabled tools in behavioral health.
Role type
Senior IC Technical QA/Application Support Specialist with development responsibilities
Builds
Production-ready EHR workflows, Salesforce automations, API integrations, and AI-enabled clinical tools
Domain
Behavioral health technology / Healthcare IT
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce development (Flows, Apex, Lightning), EHR configuration, API integration (REST/SOAP), SQL/Python/JavaScript scripting, DevOps (Git, CI/CD), functional/regression testing, Agile sprint execution, HIPAA compliance
Preferred skills
Kipu EHR experience, AI workflow configuration, advanced degrees
Technologies
Salesforce, Kipu EHR, Git, Salesforce DevOps Center, Gearset, REST, SOAP, JSON, XML, HL7, FHIR, Python, JavaScript, SQL
Responsibilities
Develop and execute test plans for EHR, Salesforce, and AI workflows; Build Salesforce automations and configure EHR forms/workflows; Manage source control, sandboxes, and CI/CD pipelines; Troubleshoot application incidents and support end-users; Validate demo data and provide go/no-go readiness for releases; Maintain API integrations and data mappings
Seniority
Senior, hands-on IC
